Security

At ServiceScape, the security of our users is a top priority. We are committed to protecting your information, communications, and transactions while you use our platform. We implement strict security measures to ensure that your data remains safe. ServiceScape continuously monitors, tests, and improves our systems to defend against unauthorized access, breaches, and potential vulnerabilities.

How We Protect Your Data

  • Encryption: All data transmitted between your browser and our servers is protected using industry-standard encryption protocols, including HTTPS and TLS (Transport Layer Security).
  • Secure Infrastructure: Our servers are hosted in secure data centers with 24/7 monitoring, physical safeguards, and redundancy protocols to ensure service availability and data protection.
  • Access Controls: Only authorized personnel have access to user information, and strict internal policies govern how data is managed and protected.
  • Regular Security Updates: We apply regular updates and patches to our systems to address newly discovered vulnerabilities and maintain a secure environment.

Account Security

We encourage all users to take steps to protect their account information:

  • Choose strong, unique passwords for your ServiceScape account.
  • Never share your password or sign in credentials with anyone.
  • Contact us immediately if you suspect any unauthorized activity in your account.

Payment Security

ServiceScape uses trusted third-party payment processors to handle all financial transactions securely. Payment information is transmitted directly to our processors through encrypted connections and is not stored on ServiceScape servers. Our payment partners are PCI DSS (Payment Card Industry Data Security Standard) compliant.

Reporting Security Issues

We value the contributions of the security community. If you believe you have discovered a vulnerability within ServiceScape, please report it promptly by visiting ServiceScape.com and clicking on the "Contact Us" link. We will investigate all legitimate reports and respond as quickly as possible.